Jackson Hole Chamber of Commerce

Mailing Address: PO Box 550 * Physical Address: 112 Center Street * Jackson, Wyoming 83001
Phone: 307.733.3316 * Fax: 307.733.5585 * Web: www.jacksonholechamber.com

Jackson Hole and Greater Yellowstone Visitor Center Physical Address: 532 North Cache

Board of Directors Executive Committee

Preseident: John Rutter, Grand Teton Lodge Company
1st Vice President: Amanda Flosbach, Grand Teton Music Festival
Treasurer: Kevin Olson, Jackson Hole News&Guide
Past President: David Yoder, Mangy Moose Restaurant and Saloon / Calico Italian Restaurant

Board of Directors

Anna Olson, ackson Hole Mountain Resort
Pamela Stockton, Pamela Stockton Interiors
Patti Green, Grand Teton Lodge Co.
Scott Smith, One to One Wellness
Julie Faupel, Jackson Hole Real Estate Associates
Andria Clancy, Clancy Construction
Stephan Abrams, The Liquor Store
Jeff Roush, Wyoming Outfitters
Diana Waycott, Lexington at Trapper Inn
Carrie Pennington, Jackson Hole Ski & Snowboard Club
Jim Webb, Lower Valley Energy
Scott Anderson, 43 North
Tim Harland, Snake River Brewing Co.
Lisa Corrigan, Wells Fargo
Jim Waldrop, Wort Hotel
Mike Halpin, Lost Creek Ranch
Mike Sillman, Bank of Jackson Hole
Brianna Farmer, The Bootlegger Company
Joe Madera, Homewood Suites by Hilton
Rod Everett, Bank of Jackson Hole

Staff and Contractors

Accounting: Christie Maurais

Christie is responsible for maintaining the books of the Chamber, providing financial support and reporting to Chamber departmental managers and the Executive Director, and providing a high level of customer service with Chamber members and committees.

Communications Manager: Kate Foster

Kate's responsibilities include overseeing the publication of the weekly "Lowdown" broadcast email, producing the chamber's quarterly newsletter, providing quality assurance of press releases for all chamber events, and creating and maintaining the content of the chamber's websites and calendar of events.

Director of Visitor Services: Rick Howe

Rick is responsible for being the liaison between the Visitor Service Agents at the Jackson Hole Chamber of Commerce Administrative Office, the Jackson Hole and Greater Yellowstone Visitor Center, the Chamber Department Heads, and multiple government agencies. This includes organization and procedural planning as well as review and implementation on a regular basis. Rick works on employee training with a focus on the front line of customer service policies and directives, which are handed directly from the Chamber and its Members, Board of Directors, and Staff. Rick has been in the valley for almost 30 years and brings professional and management experience from business, volunteer, political and personal perspectives. Rick reports directly to the Executive Director.

Executive Director: Tim O'Donoghue

Tim is responsible for liaison between the Board of Directors, staff, and membership; coordination of the program of work; stewardship of the Chamber strategic plan, organizational structure and procedures, and training and mentoring of staff and volunteers; outreach to membership and local/regional communities; developing partnerships; and fiscal oversight. Tim's professional corporate and nonprofit sector experience includes program and project management and strategic planning in the energy, education, health and wellness, sports, and space science industries; private consulting; and authoring/co-authoring over 60 publications.

Executive Assistant: Casey Stout

Casey's responsibilities include assisting the Chamber's Executive Director and department managers with special projects, Business Over Breakfast, and administrative functions. She also performs Visitor Services responsibilities such as helping guests with their questions, referring Chamber members and providing visitors with the most accurate information available to help them plan and experience the best Jackson Hole vacation possible.

Events Manager: Maureen Murphy

Maureen organizes and coordinates all aspects of special events produced by the Chamber of Commerce as well as representing the Chamber as a committee member of assigned events produced by other organizations. She manages event budgets, event promotion, new program development within each event, relationship building with community/business partners, advertising and collateral execution and delivery, sponsorship fulfillment, and event facilitation from start to finish.

Lead Visitor Services: Kathy Erickson

Kathy's primary responsibility is management of the Visitor Services Agents at the Visitor Center and the Chamber's Administration Office. She implements the programs that provide visitors with the most accurate information available to help them plan and experience the best Jackson Hole vacation possible. Kathy has enjoyed serving the inquiring public at the Chamber for the last nine years and is a current member of the Chamber.

Membership Manager: Mary Haworth

Mary is responsible for Chamber membership growth and retention, membership relations, managing the sales and content of the Jackson Hole Explorer Magazine. She coordinates the Chamber Membership Committee that works to improve services and benefits for our membership.

Projects and Operations Manager: April Hankey

April is responsible for managing special projects, the day-to-day operations of the Chamber, and directly supporting the Executive Director. She is in charge of coordinating Chamber committees including Government & Community Affairs, Health Plan, Annual Social & Awards Evening, and Customer Service. She also manages the Chamber's Operations Department budget, assists the Executive Director in budget preparation and analysis, and monthly reviews with Department Managers. When she's not at work April can be found running or biking the trails in Jackson, fishing, skiing, boating and/or playing with her dog, Lily Anne. She is also an enthusiastic - if not slightly annoying - Clemson Tigers fan and thoroughly enjoys wearing her orange overalls whenever she has the chance!

Tourism Manager: Heather Falk

Heather is responsible for Marketing and Tourism for the Chamber of Commerce meaning that inquires from groups, conventions, and travel writers flow through Heather along with the promotion of Jackson Hole to regional, national and international media and travelers. She works closely with the State of Wyoming Travel & Tourism in the coordination of national and international FAMs and travel writers. With the assistance of the Marketing Advisory Council she creates cooperative opportunities for Chamber members to advertise in/with publications or campaigns aimed at generating coverage/travel to Jackson.

Visitor Services Agent: Sandra Bockman

Sandra's primary responsibility in Visitor Services is to provide visitors with the most accurate information available to help them plan and experience the best Jackson Hole vacation possible. In addition, her responsibilities include answering phone calls, helping guests with their questions, and referring Chamber members. She mails out vacation planners, maps, requested brochures, and relocation packets.

Visitor Services Agent: Carolyn Hawxhurst

Carolyn's primary responsibility in Visitor Services is to greet and provide visitors with the most accurate information available to help them plan and experience the best Jackson Hole vacation possible. She does this through her work at the Visitor Center as well as at the Chamber's administrative office. Her responsibilities include maintaining the brochure racks at the Visitor Center, answering phone calls, helping guests with their questions, and referring Chamber members. She mails out vacation planners, maps, requested brochures, and relocation packets.